Roadside Assistance Services FAQ

---

It depends on the situation. Many common issues can be resolved on-site without towing. Learn the difference between roadside assistance and towing to choose the right service.

At this time, we do not provide roadside assistance or mobile repairs for heavy-duty or commercial vehicles such as semi-trucks, tractor-trailers, or large commercial equipment. Our services are focused on passenger vehicles, light-duty trucks, and SUVs to ensure safe and reliable service.

We specialize in roadside assistance and mobile services. If towing is required due to safety or mechanical limitations, we may recommend a towing provider.

Yes, in many cases roadside assistance may be eligible for insurance reimbursement. (Insurance Reimbursement Information) If you pay out of pocket for roadside services, your insurance provider may allow you to submit a receipt for reimbursement depending on your policy, coverage, and provider terms. Daniels 24/7 Roadside Assistance provides detailed receipts upon request so customers can submit claims directly to their insurance company.

We focus on Bloomington, Ellettsville, and Spencer, Indiana to provide faster response times than companies covering large service areas. Arrival times depend on location, traffic, and demand.

We provide jump starts, car lockouts, flat tire changes, and emergency fuel delivery. Services are performed on-site when conditions allow.

Yes. We use non-damaging methods to unlock most cars, trucks, and SUVs. Some vehicles may have restrictions due to security systems or damage.

If a usable spare is not available, we’ll advise on next steps based on your location and vehicle condition. In some cases, towing may be required.

Mobile auto repair allows certain vehicle repairs to be performed at your location instead of a shop. This is ideal for vehicles that are still drivable.

We offer battery replacement, brake service, and basic diagnostic scanning when the repair can be completed safely on-site.

Yes. We test and replace vehicle batteries on-site when applicable and properly dispose of old batteries.

We provide mobile brake inspections and replacement services for cars and light trucks when conditions allow.

Light diagnostics involve scanning the vehicle for fault codes related to warning lights, such as check engine lights. This does not replace a full mechanical inspection.

Pricing depends on the service, vehicle type, location, and conditions. We provide pricing information before service whenever possible.

We primarily serve Bloomington, Ellettsville, and Spencer, Indiana, focusing on fast response times in these communities.

Service availability depends on safety conditions and vehicle accessibility. In some cases, we may require the vehicle to be moved to a safer location.

Weather conditions may affect service availability. Safety is always the priority for both customers and technicians.

No. Roadside assistance addresses immediate issues and does not guarantee permanent repair. Additional service may be required depending on the problem.